RETURN& EXCHANGE POLICY

14 DAYS RETURN & EXCHANGE POLICY

All of our timepieces come with a 14 Day Money Back Guarantee/change of mind period. We also provide 24 Month Warranty on all our timepieces, please refer to our Terms & conditions for more information regarding warranty.

  • All items must be returned within 14 days of receiving the order, any items received after the14-day period does not meet these criteria and so will not be accepted. We will return the item to the sender.
  • All Items must be in original condition, with undamaged packaging, unworn & with the protective seals of the watch intact.
  • All Items must include all accessories of the packaging
  • Gift cards are non-refundable
  • Refund can take up to 5-10 working days to process depending on your bank or payment provider.
  • Returned items will be refunded excluding the original cost of shipping, duties or taxes.

Note: Here at Infinity watches we do offer free return shipping on your replacement item. When sending items back to us, we recommend you insure them, and obtain a parcel tracking numberwe are unfortunately unable to replace any items that are lost in transit.

HOW CAN I ARRANGE A RETURN?

Any infinity timepiece can be returned for a full refund or store credit within 14 days of delivery. Please e-mail returns@iwearinfinity.com and specify your name, address, and order number to schedule the return. Our customer service team will help you with any further process.

RECEIVED A DAMAGED ITEM?

Receive a damaged item? Please contact our Customer Support team at returns@iwearinfinity.com and they will help to resolve the issue.

NEED HELP?

If you’re not satisfied or have a question about our“Return Policy”please get in touch with us via:
contact@iwearinfinity.comM

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