What isn't covered? | Infinity Watches
What isn’t covered?

The warranty is subject to normal conditions of use & does not cover

  • Battery, Glass, Bands, Straps, exposed crystals & other adornments.
  • Normal Wear & Tear
  • Damage due to accidents, poor Care (including Water Damage), improper handling.

Note: The warranty becomes void if you fail to provide the original proof of purchase or in the event of servicing / repair of watch by any other person or damage due to any misuse & we reserve the right to refuse the claim if our conditions and criteria are not met. In the case of a successful warranty claim the covered component will be repaired or you are entitled to a get replacement of the same model* (if model is unavailable we will provide “Infinity watch voucher” (equivalent to original purchase amount) & free of repair charges.

When sending items back to us, we recommend you insure them, and obtain a parcel tracking number We are unfortunately unable to replace any items that are lost in transit.